SHIPPING & RETURNES
SHIPPING POLICY
We offer fast and reliable delivery of our products all over the world. We process orders within 1-2 business days of receipt of payment and ship them via our shipping service.
​
Shipping costs are calculated based on the weight and size of the item, as well as the delivery location. We use reliable carriers and try to provide the most economical shipping options.
​
Shipping times may vary depending on the destination and shipping method selected. We provide an order tracking number for each item shipped so you can track its transfer.
​
Please note that we are not responsible for delivery delays caused by force majeure circumstances such as weather, natural disasters, strikes, etc.
​
If you would like more information about our delivery policy or have any questions, please contact our customer service
RETURN & EXCHANGE POLICY
We guarantee the quality of every item we sell and hope that you will be completely satisfied with your purchase. If you are still not satisfied with your order, we are happy to provide you with a refund or exchange within 14 days of receiving your order.
​
To return an item or request an exchange, please contact our customer service team at [email protected] and include your order number, item name and reason for return or exchange.
​
Please note that the following conditions must be met in order to return or exchange an item:
The item must be unused, in its original packaging and in the same condition in which it was received.
To return an item, you must pay the cost of shipping the item back.
Once we receive a return or exchange request, we will contact you to discuss how to proceed.
We do not accept returns of items with broken seals, or items that have been custom made or personalized to your requirements.
Thank you for choosing our store. We appreciate your trust and hope that you will be completely satisfied with your purchase.